Payment Policy

At Artihandmade®, we are committed to providing a secure and convenient checkout experience for every customer. This Payment Policy explains how payments are accepted and processed when you purchase our handcrafted furniture, leather bags, and home accessories through our online store.

1. Accepted Payment Methods

Payments are processed through Shopify Checkout using the payment methods available at checkout. Depending on availability and eligibility, these may include:

Visa
Mastercard
American Express
Discover
Shop Pay
Apple Pay
Other payment methods displayed at checkout

Available payment options may vary depending on your location, device, and the payment services enabled in our store.

2. Secure Payment Processing

Artihandmade® uses Shopify Checkout to facilitate secure online transactions. Payment information is processed through Shopify Payments or the applicable payment provider associated with your selected payment method.

Your payment details are handled in accordance with the applicable provider's security and privacy practices. We do not ask customers to send credit or debit card details by email.

3. Payment Authorization and Order Processing

When you place an order, you authorize the applicable payment provider to process the transaction for the total amount shown at checkout.

Your order is subject to successful payment authorization and any necessary verification. If a payment is declined or additional verification is required, we may be unable to process your order until the issue is resolved.

For made-to-order products, production begins after payment confirmation and in accordance with the applicable product lead time.

4. Prices, Currency, and Taxes

Product prices, shipping charges, and applicable taxes are displayed during checkout before you complete your purchase.

The currency charged is the currency shown at checkout. Your bank or payment provider may apply additional foreign currency conversion fees or other transaction charges. These fees are determined by your financial institution and are not controlled by Artihandmade®.

5. Shop Pay and Installment Payments

Shop Pay and installment payment options may be available to eligible customers where supported and displayed at checkout.

Installment payment availability, eligibility requirements, payment schedules, interest, and fees are determined by the applicable provider. Please review the terms presented by the provider before completing your purchase.

6. Order Confirmation and Payment Issues

After placing an order, you should receive an order confirmation by email. Please verify that your contact information is correct.

If your payment fails, you notice a duplicate charge, or you do not receive your order confirmation, please contact our customer support team at contact@artihandmade.com.

For a transaction you believe is unauthorized, contact your bank or card issuer promptly.

7. Refunds and Cancellations

Refunds and cancellations are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

When a refund is approved, it is generally issued to the original payment method. The time required for the funds to appear in your account depends on the payment provider and your financial institution.

For orders paid through an installment provider, the refund and any adjustment to remaining payments are subject to that provider's applicable procedures.

Please review our Return and Refund Policy for details about cancellation requests, return eligibility, and refund conditions.